4. Driver Download and Installation Tips
Driver Download: Our driver will be regularly updated, so please go to our official web to download the newest driver, and install it on your computer.
4.1 Before Driver Installation:
Please Remove Other Brand’s Driver from your computer and reboot before installing the XP-PEN’s driver, or there will driver conflict problems.
4.2 For Windows Users:
Please close all drawing programs and run the driver as Administrator when installing the driver. (IMPORTANT)
4.3 For Mac Mojave (10.14), Catalina (10.15) Users:
Our driver is compatible with Mac OS Mojave (10.14), Catalina (10.15), If your operating system is the newest Mojave 10.14 or Catalina (10.15), please install the newest released driver on your computer and reference to the FAQ “How to installed driver in Mojave /Catalina” on the XP-PEN Website.
5. XP-PEN Provides Lifetime Support on all Our Drawing Pen Tablets/Displays
When you have problems with the use of the Artist13.3 Pro, please checks the Quick Guide, search XP-Pen online to find a way to us for further assistance, we are always standing by to help!