Important Notice:
1. Deco mini4 is NOT a standalone product!!!
This device must be connected to a laptop/computer/Android Phone/Chromebook to work. It is compatible with Windows system 11/10/8/7(32/64bit), Mac OS X version 10.10 or later, Android 6.0 (and higher) and Chrome OS 88.0.4324.109 or above.
2. Driver Download and Installation Tips
Driver Download: Our driver will be regularly updated, so please go to our official web to download the newest driver, and install it on your computer.
2.1 Before Driver Installation:
Please Remove Other Brand’s Driver from your computer and reboot before installing the XP-PEN’s driver, or there will driver conflict problems.
2.2 For Windows Users:
Please close all drawing programs and run the driver as Administrator when installing the driver. (IMPORTANT)
2.3 For Mac Mojave (10.14), Catalina (10.15) Users:
- Mac Mojave 10.14 or Above needs to add the "PenTabletSetting" and "PenTabletDriverUX" into the accessibility list first after installed XP-PEN Driver. Details steps please see the FAQ section on the XP-PEN web.
- Mac Mojave (10.14) or above OS upgrade in the security section, you need to put programs you newly downloaded into accessibility list first to normally use it.
3. XP-PEN Provides Lifetime Technical Support on all Our Drawing Pen Tablets/Displays
- When you have problems with the use of the Deco mini4 please checks the Quick Guide, search XP-Pen online to find a way to us for further assistance, we are always standing by to help!
- If your order has any hardware problems within one year, we strongly advise you to contact XP-PEN, we will be glad to help you to replace it with a brand-new product (As long as the product is non-human made damaged or non-accidentally damaged).