Important Notice:
1. Star06 is NOT a standalone product!!!
- This device must be connected to a computer to work. It is compatible with Windows system 10/8/7(32/64bit), Mac OS X version 10.10 or later.
2. About the Product Surface
- Electronics products often come with protective covers(plastic layer) to avoid damages to the surface from hand grease, scratches, etc. If there are any air bubble or light scratches when you first get the tablet, please do not misunderstand it have been used, just need to remove the protective covers(plastic layer) before application.
3. Connection Tips
- Your computer needs to have a USB port for the connection. Please confirm the Black USB Cable completely plug into your computer.
- If your computer only have Type-c ports, you need an adapter for the connection.
3.1 Wireless connection: When you have problem when using the wireless mode, please follow below steps to adjust:
- 1-With the Star06 switched “off”, insert the included USB wireless receiver into your computer USB port.
- 2-Place the Star06 in the range of the receiver.
- 3-Press and hold the “K1” shortcut key while switching the Star06 “ON” to activate the tablet.
- 4-If successful, the Star06’s green wireless indicator light will light up and remain on. If the indicator light does not light up, please repeat the step 1 and step 3.
Other Tips: After set up the cable, please wait about 30s~1min to make the USB drive loaded successfully.4. Driver Download and Installation Tips
- Driver Download: Our driver will be regularly updated, so please go to our official web to download the newest driver, and install it on your computer.
3.2 Before Driver Installation:
- Please Remove Other Brand’s Driver from your computer and reboot before installing the XP-PEN’s driver, or there will driver conflict problems.
3.3 For Windows Users:
- Please close all drawing programs and run the driver as Administrator when installing the driver. (IMPORTANT)
3.4 For Mac Mojave (10.14), Catalina (10.15) Users:
- Our driver is compatible with Mac OS Mojave (10.14), Catalina (10.15), If your operating system is the newest Mojave 10.14 or Catalina (10.15), please install the newest released driver on your computer and reference to the FAQ “How to installed driver in Mojave /Catalina” on the XP-PEN Website.
5. XP-PEN Provides Lifetime Technical Support on all Our Drawing Pen Tablets/Displays
- When you have problems with the use of the Star06, please checks the Quick Guide, search XP-Pen online to find a way for further assistance, we are always standing by to help!