About Triple Display (Refer to Operation Videos for this product)
About Casting or Mirroring on 3 Screen Displays (Refer to product’s corresponding setting video)
Settings on Windows OS : Since the Intel Control Panel only supports casting 3 interfaces, 1 of the 3 displays or your laptop’s screen will have no signal when connecting 3 displays to this docking station
Settings on MacOS: Go to: About this Mac – Display – Display Preferences – Mirror Display, then uncheck to enable extended mode. As MacOS does not support MST mode, you will only be able to mirror your desktop interface on 3 screen displays.
Notes:
1. Ensure that your laptop’s USB-C port supports PD Power Delivery, DP Alt Mode and Data Transfer. Otherwise, some interface functions of the docking station can‘t be used. Consult your laptop’s manual or contact the manufacturer for this information.(The Laptop has USB-C 3.1 Gen 2 / USB-C 3.2 Gen 2 port support power deliver, hdmi output and 10Gb/s data transfer. The USB-C 3.1 Gen 1 port: 5Gb/s (data transfer only) can't support hdmi display.)
2.Must connect the USB-C port of the laptop to docking station through the equipped USB C to C Cable(supports PD Power Delivery, DP Alt Mode and Data Transfer).
3.If you need to charge the laptop, it is recommended to connect an external charger with a power>65W through the "PD" port of the docking station, such as 65W, 87W, or 100W charger.
4. To ensure a stable casting or mirroring experience, use the same model of monitor as connecting to 3 different screen display may cause your laptop to misread monitors information and may result into displaying content abnormally.
5. This docking station supports up to 4K@30Hz. The final output depends on the maximum output resolution supported by your laptop’s graphic card and screen display you use.
6. Not Compatible with Huawei matebookd15 / Lenovo Yoga 6 / Lenovo ideapad 320s / Ideapad S145-15IWL / Lenovo e590 / Acer Nitro 5 AN515 / Acer Aspire 5 a515-44-r1bu
7. Some users' laptop upgrade from Windows 10 to Windows 11, which cause the USB-C interface of laptop cannot recognize the docking station. Please upgrade the "Graphics Card" driver of laptop.
8. Some laptop interface have an over-discharge protection protocol. Please keep the DC adapter connected with docking station while using for a long time.